Refund policy

Return and Refund Policy

We want you to be happy with your DAWN gear.

We accept change-of-mind returns within 30 days of delivery.

To be eligible, items must be unused, unworn and in their original condition, with tags and original packaging where applicable.

Customers are responsible for return postage for change-of-mind returns. Original shipping charges are not refundable for change-of-mind returns.

Once your return has been received and inspected, we'll process an approved refund to your original payment method.

Before returning an item, please email info@dawnadventures.com with your order number so we can provide return instructions.

Need a different size? Email info@dawnadventures.com and we'll be happy to help.

If your preferred size is available, we can arrange an exchange. Return postage for change-of-mind size exchanges is the customer's responsibility.

If your order arrives faulty, damaged or incorrect, please contact us as soon as possible with your order number and details of the issue.

Our products come with consumer guarantees under the Australian Consumer Law. Nothing in this policy limits or excludes those rights.

Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy.

Where a product has a problem covered by Australian Consumer Law, we will also meet our obligations regarding reasonable return costs.

Sale and bundle purchases are eligible for our 30-day change-of-mind returns policy unless otherwise clearly stated.

For bundle returns, please contact us before sending items back so we can confirm the appropriate return and refund arrangements.

Your rights under Australian Consumer Law continue to apply regardless of whether an item was purchased on sale or as part of a bundle.

DAWN Adventures
info@dawnadventures.com